Freenow by Lyft – taxi & more

338K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.

WHY FREENOW?
• Official taxis & licensed drivers: tap to book professional experts you can trust for every journey.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Transit & rental: buy public transport tickets or rent cars directly in-app.

JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.

PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.

ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.

TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.

ELECTRIFIED CORPORATE TRAVEL
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.

DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.

FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.

HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.

WHAT IS FREENOW'S ELECTRIFIED FLEET?
79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.

CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.

WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Book convenient, reliable, safe taxis - wherever you're going.
Updated on
Oct 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

336K reviews
Oumanie Migno
July 22, 2026
In France, there are scammers and I had the same issue as a previous review - I ordered, the driver says he picked me up, while he didn't, was driving somewhere for few minutes and ended the drive. I tried the call him via the app, of course, he never picked up the phone. Tried to contact the support within the app, 'our critical care agent will contact you shortly', it's been 5 days and I'm still waiting!! Meanwhile, I've been charged and the driver is probably still out there chilling!!! 😡​
6 people found this review helpful
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Intelligent Apps GmbH
July 23, 2026
Hello, We are sorry to hear this. To allow us to look into this further, please contact customer service via the app or at this link: https://www.free-now.com/fr/assistance-aux-passagers/ (using the "Help" tab at the bottom right). Best regards,
FHI
July 29, 2026
there is no below 1 star to rate such application and experience of planned/pre-book/scheduled trip despite getting the confirmation before one day about the driver details..etc. and just before your scheduled pick up time by 10 minutes they will inform you on the app that they are looking for a driver!!! and then showing the app searching among 5-6 drivers multiple times and then a message saying that they cannot find a driver!and under a huge stress to catch your train! not reliable app at all
2 people found this review helpful
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Intelligent Apps GmbH
July 29, 2026
Hi there! Thank you for your feedback! I am sorry to hear your pre-booked trip didn't happen. We understand how frustrating this had to be. Please get in touch with our Support Team in the app by going to Trips > Select the trip > Help > New conversation, so we can get this fixed for you.
Emmanuel Francisco Abarca Jiménez
May 15, 2025
FreeNow does not offer any riding security. No pin code for collection, can't cancel an ongoing trip, so a driver can tell the app they picked you up and drive away. their customer support takes more than a week to reply, even in emergency scenarios. Taxi driver charged €25 without collecting me, and FreeNow just offered me a €10 coupon, not even refunding the trip. Uber provides a more secure, and global experience. In reply to dev: I've already reached out via the app support, to no help.
86 people found this review helpful
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Intelligent Apps GmbH
May 15, 2025
Hi Emmanuel, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

What’s new

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
Love the updates? Share your thoughts with a review.