
A Google user
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Almost completely useless All devices are unknown in device manager. I have no idea what is logged on to the router. The app keeps asking for the same data over and over again. If it were not for the web site, that does work, I would be changing my router. On googling unknown device, I see that this app never works ever for anyone. Pathetic, total lack of even basic feature testing and no support.
18 people found this review helpful
NETGEAR, Inc
November 4, 2019
Hi Julian, Thank you for your feedback. This issue has been reported to our engineering and they have a planned fix in a future update.

Josh Macias
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my first review was in 2020 but now I'm updating my review. it always used to work good but for some reason it's acting up. it doesn't let me log in. and when I do it says can't connect to my router. it tells me to check my router status. but it's fine. I was watching Hulu and my daughter was playing Xbox. the router was fine. but the app didn't want to connect. when I was finally able to connect to it, I tried to connect to the extender I have linked to it. it doesn't want to connect to that.
41 people found this review helpful

James G
Nighthawk routers (when working) are excellent. But if you're using this app to change any settings, God have mercy on your soul, and good luck. This app will not/cannot change settings. The router is Unresponsive, inconsistent, and shows inaccurate information. If this is the best net gear has to offer.... Might be time to change routers.
27 people found this review helpful