
kees van den hoek
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I only have a doorbell from Reolink. No pop up or sound notification, tried on 2 phones and 1 tablet. Support not useful, they respond with already known/findable solutions. that I all tried several times....up to complete resets and reinstallation. Firmware latest version, as well as the app. Wasted a lot of time on it..still not working.
1 person found this review helpful
Reolink Innovation Limited
June 25, 2023
Dear kees van den hoek, thanks for your feedback, and sorry for the trouble caused.
If you don't receive push notifications at all, please troubleshoot here: https://support-d.reolink.com/hc/en-us/articles/360009458374. If no luck, contacting our support team for more suggestions is still suggested.

Mack Bru
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I am disappointed, the video quality can be poor and I'm unable to view remotely most of thetime. At least the Doorbell rings. Update; okay, so now the doorbell rings. As of the past few days, when it detects motion, it starts talking in some Foreign language!!! and I cannot find out how to correct it. wish me luck.
2 people found this review helpful

Ne I
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Update, the app got even worse. After most recent app update, the android app will not connect to the camera. The camera is fine as my iOS device still. Reolink cameras are great, but the app is sorely lacking. I can always connect to my camera with a third party app, but this app won't connect unless I have a really strong signal. Update 7/2023. Downgrade to zero stars since the app will not connect to the cam. IP cam viewer app continues to connect like a champ. Reolink, your app is worthless.
25 people found this review helpful
Reolink Innovation Limited
July 31, 2023
Dear Ne I, thanks for your feedback, and sorry for the trouble caused. We’d like to learn more about your specific situation, please contact us at https://support.reolink.com/ it would be greatly appreciated. Reolink technical support will help you to troubleshoot.