eTrusted (Shop Owners)

137 reviews
Content rating
PEGI 3
10K+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

When you want to keep up-to-date with customer reviews on-the-go, eTrusted has you covered. Customer experience feedback is the new currency of trust and eTrusted is here to make sure you cash in on every customer review, in the office or on the road. eTrusted is intended for eTrusted customers with active accounts only.

With eTrusted you can:
• React in realtime to customer reviews wherever you are and whenever you want.
• See all your channels and reviews in full detail.
• Get a detailed statistical overview of feedback trends.


The eTrusted App has all your favourite features from your eTrusted account in pocket-sized form. If you don't have an eTrusted account yet but you want to make the most of customer feedback, get in touch with us and we'll help get you on your way to turning transactions into insights.

About Trusted Shops:

Today more than 20,000 online sellers are using Trusted Shops to collect, show and manage genuine feedback from their customers. A large community of online buyers have already contributed over 6 million reviews.

Whether you're a start-up entrepreneur, a professional seller or an international retail brand, consumer trust is a key ingredient for your business. Trusted Shops offers services that will give you the ability to highlight your trustworthiness, improve your service and, consequently, increase your conversion rate.

Your feedback helps us make this app better. Just send us an email at productfeedback@trustedshops.com.

Person responsible under § 5 of Germany's Telemedia Act (TMG):
Trusted Shops GmbH, Subbelrather Straße 15C, 50823 Cologne, Germany
Tel.: +44 20 3364 5906
Email: service@trustedshops.co.uk
Cologne Local Court, Germany, Commercial Register (HRB) 32735, VAT ID No.: DE 812 947 877
Managing Directors: Jean-Marc Noël, Thomas Karst, Ulrich Hafenbradl
Your favourite eTrusted account features in pocket-sized form (Shop Owners Only)
Updated on
Dec 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info, and App activity
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

132 reviews
Lari I.
September 20, 2023
Quote from TrustedShops reply on why I am not allowed to leave a review for a shop I had problem with: "On the other hand, there is sadly not much we can do here as this is also a matter of invite configuration from the shop itself. ". Decide yourself how biased and true or manipulated the store ratings actually are in TrustedShops.
Did you find this helpful?
Trusted Shops SE
September 26, 2023
Hello Ing, Trusted Shops review invite can take some time to be sent based on where and what you purchased. Shops can adjust the timing of the review to be sent when they have confirmation you have received the product. It's just to provide a better experience for you. Additionally you can always leave a spontaneous review from your consumer space
Cris Wootton
November 10, 2021
Excellent app. The update we needed, all accounts in one area, the reviews are easy to reply to and sharing is super easy. Such an improvement.
7 people found this review helpful
Did you find this helpful?
Trusted Shops SE
November 10, 2021
Thank you Cris! With every new app version we are introducing new features and improving existing ones. We are grateful for your feedback and can assure you that we will keep improving further.
Maria Lenn
October 20, 2020
Funktioniert okay Keine Benachrichtigungen
4 people found this review helpful
Did you find this helpful?
Trusted Shops SE
March 16, 2021
Danke für Ihre positive Bewertung. Benachrichtigungen werden im April verfügbar sein ! :)

What’s new

- 🌟 Redesigned Experience: We've completely overhauled the app's UX and UI for a more intuitive and seamless experience
- 🛠️ Bug Fixes: We've squashed some bugs to ensure smoother performance

Thank you for using eTrusted.